Terms of Service

Last Updated: October 2025

Welcome to Thryve Labs. These Terms of Service ("Terms") govern your use of our website and the digital marketing, web development, and automation services we provide. By partnering with us, you agree to these Terms.

1. Scope of Services

Thryve Labs specializes in strategic growth, performance marketing (Meta Ads), lead generation, automation systems, and web development. Specific deliverables, project scopes, timelines, and retainer fees will be outlined in a separate Master Service Agreement (MSA) or Statement of Work (SOW) signed by both parties.

2. Client Obligations

To ensure campaigns launch on time and perform optimally, the Client agrees to:

• Provide necessary access to ad accounts (e.g., Meta Business Manager), CRMs, CMS platforms, and domain registrars.
• Supply any necessary brand assets, product images, or approvals in a timely manner.
• Ensure that all products, services, and claims promoted through our ads comply with local laws and ad platform policies.

3. Ad Spend & Payments

Our agency retainer fees do not include advertising spend. Ad spend is billed directly to the Client by the respective platforms (Meta, Google, etc.) using the payment method attached to the Client's ad account. Thryve Labs is not responsible for declined cards, account bans, or ad spend discrepancies caused by the platform.

4. Performance & Guarantees

While Thryve Labs implements proven frameworks and data-driven strategies, digital marketing relies on external market factors. Therefore, we do not guarantee specific Return on Ad Spend (ROAS), Cost Per Lead (CPL), or exact revenue figures. Past performance and case studies do not guarantee future results.

5. Intellectual Property

• Client Ownership: You retain full ownership of your brand assets, ad accounts, lead data, and customer lists.
• Agency Ownership: Thryve Labs retains the rights to proprietary automation workflows, codebases, custom scripts, and strategic frameworks developed during the engagement, unless explicitly transferred in writing.

6. Confidentiality

Both parties agree to keep all proprietary information, trade secrets, business strategies, and lead data strictly confidential. We will not share your strategic data with your competitors.

7. Limitation of Liability

Thryve Labs shall not be held liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising out of your use of our services. Our maximum liability under any circumstance will not exceed the total agency fees paid by the Client in the three (3) months preceding the claim.

8. Termination

Service agreements may be terminated by either party with a standard 30-day written notice, unless otherwise specified in your specific MSA. Upon termination, all outstanding invoices must be settled, and we will hand over access to all client-owned assets.

9. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Email: hello.thryvelabs@gmail.com